Wine Club Membership Policy
Terms and Conditions
Title to, and ownership of, all wine passes from seller to buyer in the State of California, and buyer takes all responsibility for shipping the wine from California to his or her home state. By placing an order, buyer authorizes seller to act on buyer’s behalf in arranging for transportation of the wine at the buyer’s direction. Alternatively, buyer may choose to pick up the wine at seller’s location, or make independent shipping arrangements. Sales tax will be applied based on the seller’s location. Seller makes no representation as to the legal rights of anyone to ship or import any wines, alcoholic beverages or other goods into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the applicable destination.
Prices of our wines do not include shipping charges, the cost of which varies depending on destination, number of bottles ordered and choice of delivery options. The appropriate shipping charges will appear in the shopping cart during checkout. If you have selected an expedited delivery option, the extra charge will be applied to the initial shipment only.
It is the recipient’s or gift giver’s responsibility to provide a current, shippable, physical delivery address. We cannot ship to P.O. Boxes, military APOs/FPOs/DPOs/MPOs or international addresses.
In the event a shipment cannot be delivered due to an incorrect address or after three delivery attempts by the carrier, we reserve the right to charge the applicable carrier fee for rerouting to an alternative address or reshipping to the same address.
If a shipment is returned to our facility, we will not reship until the recipient or gift giver has provided a deliverable address.
If a shipment is successfully delivered to the address that has been provided but is not valid for the recipient, we reserve the right to charge the full amount for a replacement shipment if a reship is requested.
You must be 21 to Purchase Alcohol
Alcoholic beverages may only be sold and delivered to persons who are at least 21 years old and the person to whom delivery will be made is at least 21 years old.
By submitting your order electronically you are signing that you have read and understand the above conditions.
Cancellation of Membership
There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888.
If a shipment is damaged in transit we will replace the product at no additional charge. If the wine is corked from the winery, we will replace the bottle at no charge. On the rare occasion members receive the wrong product, a discount is offered, or the shipment can be returned at no-charge to the member.
Refunds on Wine Purchases
Due to the nature of our products, refunds occur within 14 days after bottles are returned to our facility unopened. We do not pay for shipping of returned products, or refund payments if we are unable to restock the wine back into our inventory for any reason.
Membership Rewards Program
Everyone saves money shopping in our wine store. Members* save even more with our instant Membership Rewards. Each increment of six bottles ordered gets members bigger discounts off of your entire wine store purchase**. Basically, the more you buy, the more you save. You can Save up to $100.
The Gold Medal Wine Club Respects Privacy
Persons who supply us with their telephone numbers or email addresses will receive information regarding their specific order, or upcoming specials. We do not share or trade member contact information with third party vendors, unless specified in specific contest rules.
The security of your personal information is our primary concern. We do not share your personal credit card or financial information with anyone. Your billing information is protected from the outside world and our shopping cart is encrypted for your protection.
Updating Personal Information
If your personal information changes, (such as your shipping or billing information, your preferred credit card, etc.) you can LOGIN with your personal email address and password to our secured section and add, change, or delete any information in your account. You can also modify your LOGIN information and opt our of our email notifications by emailing us, opting out at the bottom of our emails, or contacting us by phone.
This is the web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at [email protected], or by phone at 800-266-8888 or 805-681-1600, Monday - Friday, 8 am to 5pm PST. Information received from our website www.goldmedalwine.com is not shared with third parties.
Choosing to Receive Offers by email
As a GMWC customer, members will automatically receive email confirmation of orders, as well as notifications of special offers from Gold Medal Wine Club. Members can notify us by email, phone, fax, or standard mail to have your email address removed from our list.
Choosing Not to Receive Catalogs and Offers by Mail
As a GMWC customer, members will automatically receive promotional mailings, unless notified otherwise. Members can notify us by email, phone, fax, or standard mail to be removed from our mail list.
The Gold Medal Wine Club Respects Privacy
Persons who supply us with their telephone numbers or emails addresses will receive information regarding their specific order, or upcoming specials. The Gold Medal Wine Club does not share or trade member contact information with third party vendors, unless specified in specific contest rules.
Cancellation of Membership
There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888
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This is the Web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at [email protected], or by phone at 800-266-8888 or 805-681-1600, Monday through Friday, 8 am to 5pm PST. USA