Policy


Terms and Conditions

Legal Disclaimer

Title to, and ownership of, all wine passes from seller to buyer in the State of California, and buyer takes all responsibility for shipping the wine from California to his or her home state. By placing an order, buyer authorizes seller to act on buyer’s behalf in arranging for transportation of the wine at the buyer’s direction. Alternatively, buyer may choose to pick up the wine at seller’s location, or make independent shipping arrangements. Sales tax will be applied based on the seller’s location. Seller makes no representation as to the legal rights of anyone to ship or import any wines, alcoholic beverages or other goods into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the applicable destination.

Shipping Charges

Prices of our wines do not include shipping charges, the cost of which varies depending on destination, number of bottles ordered and choice of delivery options. The appropriate shipping charges will appear in the shopping cart during checkout. If you have selected an expedited delivery option, the extra charge will be applied to the initial shipment only.

It is the recipient’s or gift giver’s responsibility to provide a current, shippable, physical delivery address. We cannot ship to P.O. Boxes, military APOs/FPOs/DPOs/MPOs or international addresses.

In the event a shipment cannot be delivered due to an incorrect address or after three delivery attempts by the carrier, we reserve the right to charge the applicable carrier fee for rerouting to an alternative address or reshipping to the same address.

If a shipment is returned to our facility, we will not reship until the recipient or gift giver has provided a deliverable address.

If a shipment is successfully delivered to the address that has been provided but is not valid for the recipient, we reserve the right to charge the full amount for a replacement shipment if a reship is requested.

You must be 21 to Purchase Alcohol

Alcoholic beverages may only be sold and delivered to persons who are at least 21 years old and the person to whom delivery will be made is at least 21 years old.

An adult signature is required at time of delivery.

By submitting your order electronically you are signing that you have read and understand the above conditions.

Cancellation of Membership

There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888.

Return Policy

If a shipment is damaged in transit we will replace the product at no additional charge. If the wine is corked from the winery, we will replace the bottle at no charge. On the rare occasion members receive the wrong product, a discount is offered, or the shipment can be returned at no-charge to the member.

Refunds on Wine Purchases

Due to the nature of our products, refunds occur within 14 days after bottles are returned to our facility unopened. We do not pay for shipping of returned products, or refund payments if we are unable to restock the wine back into our inventory for any reason.

Membership Rewards Program

Everyone saves money shopping in our wine store. Members* save even more with our instant Membership Rewards. Each increment of six bottles ordered gets members bigger discounts off of your entire wine store purchase**. Basically, the more you buy, the more you save. You can Save up to $100.


Security Statement

The Gold Medal Wine Club Respects Privacy

Persons who supply us with their telephone numbers or email addresses will receive information regarding their specific order, or upcoming specials. We do not share or trade member contact information with third party vendors, unless specified in specific contest rules.

The security of your personal information is our primary concern. We do not share your personal credit card or financial information with anyone. Your billing information is protected from the outside world and our shopping cart is encrypted for your protection.

Updating Personal Information

If your personal information changes, (such as your shipping or billing information, your preferred credit card, etc.) you can LOGIN with your personal email address and password to our secured section and add, change, or delete any information in your account. You can also modify your LOGIN information and opt our of our email notifications by emailing us, opting out at the bottom of our emails, or contacting us by phone.


Privacy Statement

This is the web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at info@goldmedalwine.com, or by phone at 800-266-8888 or 805-681-1600, Monday - Friday, 8 am to 5pm PST. Information received from our website www.goldmedalwine.com is not shared with third parties.

Choosing to Receive Offers by email

As a GMWC customer, members will automatically receive email confirmation of orders, as well as notifications of special offers from Gold Medal Wine Club. Members can notify us by email, phone, fax, or standard mail to have your email address removed from our list.

Choosing Not to Receive Catalogs and Offers by Mail

As a GMWC customer, members will automatically receive promotional mailings, unless notified otherwise. Members can notify us by email, phone, fax, or standard mail to be removed from our mail list.

The Gold Medal Wine Club Respects Privacy

Persons who supply us with their telephone numbers or emails addresses will receive information regarding their specific order, or upcoming specials. The Gold Medal Wine Club does not share or trade member contact information with third party vendors, unless specified in specific contest rules.

Cancellation of Membership

There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888

Cookies

Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.

We also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted advertising during your visits to other websites.

Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.


Contact Us

This is the Web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at info@goldmedalwine.com, or by phone at 800-266-8888 or 805-681-1600, Monday through Friday, 8 am to 5pm PST. USA