Wine Club Membership Policy
Terms and Conditions
Title to, and ownership of, all wine passes from seller to buyer at seller’s licensed premises in the State of California. Buyer takes all responsibility for picking up the wine at seller’s licensed premises or shipping the wine to a destination of its choice. When placing an order, buyer can authorize seller to act on buyer’s behalf in arranging for transportation of the wine at the buyer’s direction, or buyer can make independent shipping arrangements. Seller charges sales tax based on the seller’s location. Seller makes no representation as to the legal rights of anyone to ship or import any wines, alcoholic beverages or other goods into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine and other goods shipped to the buyer’s destination.
Prices of our wines do not include shipping charges. Buyer is responsible for any shipping costs, the cost of which varies depending on destination, number of bottles ordered and delivery options. If buyer asks seller to arrange shipping on its behalf, then the appropriate shipping charges will appear in the shopping cart during checkout. If buyer selects an expedited delivery option, the extra charge will be applied to the initial shipment only.
If buyer asks seller to arrange shipping on its behalf, then buyer is responsible for providing a current, shippable, physical delivery address. Seller cannot arrange shipments for buyer that ship to P.O. Boxes, military APOs/FPOs/DPOs/MPOs or international addresses.
In the event a shipment cannot be delivered due to an incorrect address or after three delivery attempts by the carrier, seller reserves the right to charge the applicable carrier fee for rerouting to an alternative address or reshipping to the same address.
If a shipment is returned to seller’s facility, seller will not reship until the recipient or buyer provides a deliverable address.
In the event that a shipment is returned to seller’s facility, but the recipient or buyer does not want to reship the package(s), then seller will apply a restocking fee equivalent to the original shipping charge.
If a shipment is successfully delivered to the address that has been provided but is not valid for the recipient, seller reserves the right to charge the full amount for a replacement shipment .
Seller does not assist buyers with shipments to Mississippi or any other state where it may not be permissible.
You must be 21 to Purchase Alcohol
Alcoholic beverages may only be sold and delivered to persons who are at least 21 years old and the person to whom delivery will be made is at least 21 years old.
An adult signature is required at time of delivery.
By submitting your order electronically buyer is signing that buyer has read and understands the above conditions.
Cancellation of Membership
There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888.
If a shipment is damaged in transit we will replace the product at no additional charge. If the wine is corked from the winery, we will replace the bottle at no charge. On the rare occasion members receive the wrong product, a discount is offered, or the shipment can be returned at no-charge to the member.
Refunds on Wine Purchases
Due to the nature of our products, refunds occur within 14 days after bottles are returned to our facility unopened. We do not pay for shipping of returned products, or refund payments if we are unable to restock the wine back into our inventory for any reason.
Due to the limited time frame that delivery companies retain shipment tracking information, we do not offer reimbursements, reshipments, or replacements for delivery issues that are older than 120 days. This does not apply to shipments that were successfully returned to our facility.
Membership Rewards Program
Everyone saves money shopping in our wine store. Members* save even more with our instant Membership Rewards. Each increment of six bottles ordered gets members bigger discounts off of your entire wine store purchase**. Basically, the more you buy, the more you save. You can Save up to $100.
Payment Methods Accepted
We currently accept Visa, Mastercard, American Express and Discover. For large order to many different recipients we occasionaly accept checks, please check out our Corporate and Business Wine Club Gifts page.
Disclaimer - No Professional Health Claims warranted
Any information provided by Gold Medal Wine Club regarding product nutrition or health benefits pro or con (e.g. product descriptions, promotional videos, blog posts, instructions, or otherwise) is for informational purposes only. Use of Gold Medal Wine Club’s service is not meant to serve as a substitute for professional health advice.
YOU SHOULD ALWAYS SPEAK WITH A HEALTHCARE PROFESSIONAL ABOUT ANY SUGGESTED DIETARY, NUTRITIONAL, HERBAL, OR HOMEOPATHIC BENEFITS OR DETRIMENTS, INCLUDING BUT NOT LIMITED TO WINE AND CERTAIN FOODS.
Gold Medal Wine Club does not warrant and shall have no liability for any health or nutrition information provided on this website, in promotional pieces or advertising regarding recommendations or claims concerning dietary compatibility, wine additives or lack thereof, winemaking methods, or wine contents for any and all health purposes. The claims made about specific nutrients or products have not been evaluated by the FDA. Dietary claims are not intended to diagnose, treat, cure, or prevent disease. Please consult with a healthcare professional before starting any diet or exercise program and before consuming alcohol. Gold Medal Wine Club makes no guarantee or warranty, express or implied, with respect to any claims.
Gold Medal Wine Club is not liable for information or claims made on other websites, including partnerships, affiliates and articles mentioning or referring to Gold Medal Wine Club.
The Gold Medal Wine Club Respects Privacy
Persons who supply us with their telephone numbers or email addresses will receive information regarding their specific order, or upcoming specials. We do not share or trade member contact information with third party vendors, unless specified in specific contest rules.
The security of your personal information is our primary concern. We do not share your personal credit card or financial information with anyone. Your billing information is protected from the outside world and our shopping cart is encrypted for your protection.
Updating Personal Information
If your personal information changes, (such as your shipping or billing information, your preferred credit card, etc.) you can LOGIN with your personal email address and password to our secured section and add, change, or delete any information in your account. You can also modify your LOGIN information and opt our of our email notifications by emailing us, opting out at the bottom of our emails, or contacting us by phone.
This is the web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at [email protected], or by phone at 800-266-8888 or 805-681-1600, Monday - Friday, 8 am to 5pm PST. Information received from our website www.goldmedalwine.com is not shared with third parties.
Choosing to Receive Offers by email
As a GMWC customer, members will automatically receive email confirmation of orders, as well as notifications of special offers from Gold Medal Wine Club. Members can notify us by email, phone, fax, or standard mail to have your email address removed from our list.
Choosing Not to Receive Catalogs and Offers by Mail
As a GMWC customer, members will automatically receive promotional mailings, unless notified otherwise. Members can notify us by email, phone, fax, or standard mail to be removed from our mail list.
The Gold Medal Wine Club Respects Privacy
Persons who supply us with their telephone numbers or emails addresses will receive information regarding their specific order, or upcoming specials. The Gold Medal Wine Club does not share or trade member contact information with third party vendors, unless specified in specific contest rules.
Cancellation of Membership
There is no obligation, no membership fees, or cancellation fees as a member of Gold Medal Wine Club. You may cancel at anytime by calling customer service 1-800-266-8888
Our Sites use a technology called "cookies". A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.
Tracer Tags: Our Sites may also use a technology called "tracer tags". These may also be referred to as "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our Sites. These tracer tags are used to help us optimize and tailor our Sites for you and other future website visitors.
This is the Web site of The Gold Medal Wine Club located at: 5330 Debbie Road, Suite 200, Santa Barbara, CA 93111, USA. We can be reached via email at [email protected], or by phone at 800-266-8888 or 805-681-1600, Monday through Friday, 8 am to 5pm PST. USA